Shipping & Returns
Shipping Policy
At Ellygen, we ship our Collagen products with care and attention to detail. Our shipping methods are reliable and your package will arrive on time. Shipping costs will be calculated at checkout based on your location and the weight of the product.
Our team is available to answer any questions you may have about shipping and delivery. Contact us via email and we'll get back to you as soon as possible.
Return & Exchange Policy
We want you to be completely satisfied with your purchase from Ellygen. If you're not happy with your Luxe Collagen Product, contact us within 30 days of receiving your order and we'll be happy to offer a refund or exchange. All returned items must be unopened and in their original packaging. Shipping costs for returns and exchanges will be the responsibility of the customer.
Our team is available to answer any questions you may have about returns and exchanges. Contact us via email or phone and we'll be happy to assist you.